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Detail of the Process
The process of providing a comprehensive drug and alcohol-testing
program consists of a number of key elements. The first of
these is to work with the company to determine their specific
needs related to data reporting and billing. Once these issues
are defined, AWSI provides the necessary training for the
company's supervisors and other key members of management.
Employees are provided educational materials related to drug
abuse and alcohol misuse. At that point, the actual testing
can begin. AWSI coordinates the program from collection of
the urine specimen and/or the breath alcohol test, through
the testing at a certified laboratory, review by a Medical
Review Officer, to the reporting and billing cycles. A Certified
Substance Abuse Program Administrator (C-SAPA) and a staff
of trained specialists oversee the entire program.
Detail of Services
AWSI provides a comprehensive, program that meets the requirements
for government regulated and non-regulated company programs.
A high-speed data transfer network that is accessible through
AWSI's Internet web site links the entire system. The key
components of the process include:
Collection Sites
AWSI has over 8000 facilities, in the United States, available
to collect urine samples. Individual sites are linked through
the AWSI web site to each client. New sites can be linked
to individual clients as they identify facilities where
additional employees are located. Details for each linked
facility are available 24/7 on the AWSI web site. AWSI's
staff monitors these sites and is available to locate additional
sites to meet client needs.
Testing Laboratories
AWSI processes all urine samples through laboratories owned
and operated by Quest Diagnostics Incorporated and/or Laboratory
Corporation of America Holdings. They currently have eleven
(11) laboratories nationwide. All of the laboratories are
certified by the Department of Health and Human Services
(DHHS) and overseen by the Substance Abuse and Mental Health
Services Administration (SAMHSA). Quest Diagnostics Incorporated
and Laboratory Corporation of America Holdings are the largest
providers of drug testing services in the country and are
recognized for the quality of their service.
Medical Review of Test Results
National Medical Review Offices, Inc. (NMRO) reviews all
test results. NMRO is recognized as the top provider of
Medical Review (MRO) services in the world.
Management of the Drug and Alcohol Testing Program
AWSI provides database management of all drug and alcohol
test results in addition to performing the random selections
required by federally mandated programs. All reports required
by these mandated programs are prepared for each client.
Custom reports can be produced to meet additional specific
client requirements. Many of the commonly required reports
are available on the web site and can be easily accessed
by individual clients. Test results are reported according
to client specific requirements. All records are maintained
by AWSI. The entire management program is overseen by a
Certified Substance Abuse Program Administrator (C-SAPA)
who is available to consult with clients in areas related
to policy procedures, regulatory requirements, and handling
of employee problems and concerns.
Detail of Process
AWSI specializes in background screenings. We combine human
resources, legal and public records searching expertise in
providing clients with fast, accurate, and cost-effective
employment pre-screening. Our program fits seamlessly into
our clients hiring practices. We do not just provide a data
gathering and reporting service. Our reports highlight and
summarize the findings for easy reference. Where applicable,
the AWSI staff provides its clients with policy notes based
upon industry standards. AWSI maintains a full-time legal
staff to ensure compliance with federal and state laws. We
do not provide legal advice, but we ensure that our processes
are in compliance with legal requirements.
Summary of Services
- Criminal Record Search - Provides information on
felony convictions, misdemeanor convictions, and pending
cases, usually including date and nature of offense, sentencing
date, disposition, and current status. A search generally
goes back seven years. Employers can also search federal
court records. It is critical to search for both felonies
and misdemeanors in state court, since many serious violations
can be classified as misdemeanors.
- Driver's License Search - Provides driving history
for three years, verification of driving privilege, and
other names used identification verification, and physical
description.
- Social Security Number Check/Identity - Provides
names and addresses associated with the applicant's social
security number, and may indicate any fraudulent use. May
verify other applicant information.
- Credit Report - Provides credit history and public
records such as judgments, liens and bankruptcies. May include
previous employers, addresses and other names used.
- Employment Verification - Basic employment verification
includes dates of employment, job title and reason for leaving.
Some employers will verify salary. Usually obtained from
HR, Personnel or Payroll. Some employers have the information
recorded on a 900 service.
- Employment Reference - This is a more in-depth
reference check that seeks job duties, performance, salary,
strengths and weaknesses, eligibility for rehire, and other
detailed information.
- Drug & Alcohol Testing Record - AWSI also provides
a service to comply with DOT regulations to check with previous
DOT employers for any positive drug or alcohol tests. This
includes contact with all previous employers, a follow-up
if necessary, and maintaining documentation of the process.
- Personal Reference Checks - AWSI contacts personal
references to obtain additional information about the applicant
concerning fitness for the job in question.
- Education Verification - We will confirm degrees,
diplomas or certificates and dates attended.
- Professional Licenses - Verifies the type of license,
whether currently valid, dates issued, state, and licensing
authority.
- Civil Records - Provides date of filing, case type,
case number or file record, jurisdiction, and if available,
identity of parties involved.
- Worker's Compensation - Provides information about
Worker's Compensation Claims and previous injuries.
Drug and Alcohol Training
AWSI believes in order to successfully establish an effective
Drug and Alcohol prevention strategy the employer must provide
its employees and supervisors with a comprehensive drug abuse
and alcohol misuse education program plus specific training
for all supervisors. The AWSI solution consists of two elements.
 The
first element is to provide all supervisors with training
that ensures they have the tools necessary to react to and
control a drug or alcohol crisis (observed use or sale of
drugs or alcohol, erratic behavior, discovery of drug paraphernalia)
situation. The balance of the program, which is the main thrust
of our supervisor training, deals with how to apply the "Principles
of Performance Management" to control drug abuse and
alcohol misuse in the workplace. The program covers the physical,
behavioral, speech, and performance indicators of possible
substance abuse and alcohol misuse and what steps to take
to deal with these issues. In addition to onsite training,
AWSI provides a complete set of training materials to document
behavior patterns, incidents, and poor performance issues.
The package includes forms to assist in documentation.
 The
second element is to provide education for the client's employees.
This educational material covers information on common illegal
and misused prescription drugs encountered in the workplace
as well as the dangers of alcohol misuse. The material includes
tests covering the basic issues related to drug abuse and
alcohol misuse and the company policy. By utilizing these
tests, the client can document that each employee not only
received the educational material, but also demonstrated an
understanding of the subject.
Background Screening and Safe Hiring Training
One of the best ways for employers to reduce problems in
their businesses is to cut down on the number of problem employees
they have. One of the most effective ways of avoiding a problem
employee in the first place is to develop a safe hiring program
utilizing pre-employment background screening.
AWSI has developed a series of three educational workshops
to provide training and education for employees charged with
hiring responsibilities. The series is currently available
on line.
The first workshop is entitled; "Who Are You Hiring?
The Legal and Practical Aspects of Conducting Pre-Employment
background Screening on New Job Applicants." This workshop
provides a general introduction to safe hiring through pre-employment
screening. It reviews the advantages of screening, the methods
and tools, the basic legal framework and the mechanics of
setting up and operating a pre-employment screening program.
The second workshop is entitled, "Crime, Criminals and
Human Resources-The Role of Criminal Records in the Hiring
Process." This session covers which criminal records
can be legally obtained and used in the hiring process, applicable
state and federal laws, and how to obtain, interpret and evaluate
criminal records to make employment decisions. It also includes
an outline presentation on the basics of criminal law and
the criminal justice system for HR professionals.
The third workshop is entitled, "Obtaining And Giving
Employment References-A Catch 22." This workshop covers
effective employment reference strategies HR professionals
can utilize despite the difficulties in obtaining information
from past employers. It reviews how to respond to requests
for references from other employers, as well as how to effectively,
and legally, conduct reference checks before hiring. It concludes
with ten easy steps every employer can take immediately to
assist in safer hiring. These steps can be implemented in
spite of the lack of reference information.
OperatorQualification.com
Your complete online solution to managing your Operator Qualification
program in accordance with 49 CFR parts 192 and 195. Using
our proprietary web based online solution, you'll be able
to manage all aspects of your OQ program. As a pipeline operator,
you can use OQ to develop your covered tasks and then make
this list available to your contractors via the Internet for
monitoring their qualification compliance. Contractors can
use OQ to access their client's covered tasks, match those
tasks to employees, and record each employee's qualification
date and qualification method used.
Our proprietary online solution is ideal for companies of
all sizes, from the small contractor company all the way up
to the large multi location enterprise. The only requirement
is a computer with Internet access.
OQ is easy to use, and fast, even on a dial up Internet connection.
AWSI's Exclusive Interactive Web Site
AWSI is an industry leader in providing clients with real
time access to drug test results and the status of all employees
in drug/alcohol testing pools. Leveraging the power of the
Internet, AWSI has created an easy-to-use, secure, web site
allowing our clients unlimited 24 hour access to their data.
The secure Member Area of the site has a simple point and
click menu system to allow easy access to a number of real
time interactive data pages. From the web site you can customize
your account, get your latest drug test results (with advanced
search options), review and edit testing pool lists (as well
as employee detail information), manage your open random test
list, track employee training history, search the nationwide
database for collection sites, and order supplies.
The AWSI test result reporting systems can be customized
to meet the diverse needs of a nationwide client base. Each
account can have an unlimited number of custom reporting locations
(i.e. negative results go directly to a supervisors while
positive results go to the HR department). Test results can
be delivered by Email, Fax, or are available interactively
on our web site.
Back Office Technology
AWSI's technology infrastructure is based on Microsoft's
high-end scalable Back Office server products. Multiple redundant
database and web servers ensure high availability of all systems.
Windows NT security protocols protect data internally. SSL
technology is employed to protect data transmitted over the
Internet. Data is backed up on site multiple times daily with
off site backup provided daily.
For more information on AWSI products and services, or to
sign up, please call us at (714)731-3084 or email.
Advanced Workplace Strategies, Inc.
17821 E. 17th Street, Suite 260
Tustin, CA 92780
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